The situation
Patients rarely search the way directories are organised. Someone knows their symptom, their hospital or their insurance — not that they need a particular sub-specialty. Booking then has to be immediate, because a form that promises a callback loses the patient to whoever answers first.
Stack
- React
- TypeScript
- Search & filtering
- Scheduling
- Conversational AI
What we did
- 01One search box that resolves doctors, hospitals, specialties and conditions, so the patient's own words are enough.
- 02Real-time slot booking rather than enquiry forms — the appointment is confirmed in the session, not chased afterwards.
- 03Verified-doctor onboarding, so every profile carries credentials the patient can trust.
- 04Dr. Kiwi, a conversational assistant for symptom, medication and wellness questions, available when clinics are closed.
- 05Specialty browsing for patients who prefer to navigate rather than search, covering cardiology through psychiatry.
The outcome
Docly is live at docly.fit with over a hundred verified doctors across fifty-plus specialties, real-time booking, lab test booking and a 24/7 AI assistant.